New Users and WebEOC® Support
New Users: WebEOC access is only granted to organizations that have an operational role in emergency/disaster response. Most organizations already have user accounts and a WebEOC coordinator that facilitates access to WebEOC for new users in their organization. If you don't know who your organization's contact person is, Johnson County Emergency Management and Homeland Security (JCEMHS) can help you get in touch with that person and will assist in getting you appropriate access. If your organization is a partner in emergency/disaster response in Johnson County and does not currently use WebEOC, please contact JCEMHS to begin the process of setting your organization up to use WebEOC. This can be done by calling Dan Robeson at 913-715-1013 or drobeson@jocogov.org.
WebEOC Support: Contact JCEMHS at 913-782-3038 or webeocsupport@jocogov.org if you need WebEOC support or have questions about how to use WebEOC. Please note that passwords are managed by each organization or individual user and JCEMHS does not maintain a list of passwords.
Emergency WebEOC Support: While 913-782-3038 and webeocsupport@jocogov.org are the best methods for everyday WebEOC support, they are not answered 24 hours a day. The JCEMHS Duty Officer is available during non-office hours to resolve issues with WebEOC during emergencies/disasters. All organizations that utilize WebEOC should know how to contact the JCEMHS Duty Officer. If your organization does not, please contact JCEMHS to find out how before the next emergency/disaster.
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